--- title: "Booking software for outdoor parks | Endorphine" description: "Ticketing, season passes, camping, rentals and front desk in one software. Built in Quebec City and used by Parc des Sommets and Accès Nature." lang: en canonical: https://endorphine.ca/en/industries/parcs-et-bases-de-plein-air/ --- Outdoor Parks and Recreation Centres # Parks and outdoor recreation centres: one software for day passes, season passes, lodging and equipment rental Your visitors buy their day pass, season pass, campsite and even their equipment rental online. Endorphine brings it all together, online and at the front desk. At Parc des Sommets in Bromont, 100% of sales go through Endorphine and the team saves valuable time. ![Parc des Sommets](https://cdn.sanity.io/images/bsstvwsl/prod/df24ea81b8a680929a77ed84710f755fe605b898-494x624.png?w=240&fit=max&auto=format) Client Parc des Sommets Outdoor Parks and Recreation Centres [Visit the website](https://parcdessommets.com/) ## The sector’s challenge It's the first nice weekend of the fall. The parking lot is filling up and a line is growing at the front desk, with only two staff members on duty. A family wants to buy day passes and hit the trails quickly. A regular is renewing a season pass. A camper shows up without a confirmation and two people ask if there are any hiking poles left. ## The case study - 68% of orders placed online in 2025-2026 - 160 active products: 38 activities and packages, 88 shop items, 18 rental categories, 16 lodging units - 100% of sales centralized in Endorphine, online and at the front desk ### The context A must-visit outdoor destination in the Eastern Townships, Parc des Sommets in Bromont welcomes about 250,000 visitors a year on more than 140 km of trails. With traffic growing, the team needed better tools to manage bookings and access and to improve the hiker experience. ### Before Endorphine At Parc des Sommets, buying a season pass was particularly tedious and line-ups were long. Every change also had to go through the previous platform's vendor. ### The solution Parc des Sommets chose Endorphine, booking software built in Quebec City for regional parks and outdoor destinations. The platform brings all operations together: ticketing, passes, equipment rental, shop and lodging, with features designed for the field, such as adding licence plates to bookings. ### The results Since March 2025, all of the park's sales go through Endorphine. Manual entry errors have practically disappeared and the team saves a lot of time. ## Features they use - ### Ticketing & season passes Visitors buy their season pass online with no line-up, add their photo and keep it on their phone. - ### Camping & lodging 16 lodging units (campsites, cabins, shelters) with real-time calendars and licence plates added to each booking. - ### Equipment rental 18 rental categories, booked online and paid together with park access. - ### Point of sale & shop Front-desk sales (32.1%) go through Square Terminal and are centralized in Endorphine, along with the 88 shop items. ## In their words > “"Thanks to Endorphine, we were able to align our internal operations with the growth of Parc des Sommets, which now allows us to offer a seamless service perfectly tailored to our visitors' needs." ” > > Alain Planchamp General Manager ## Clear numbers for your board of directors Does your board want to know how many visitors came this summer and how much the campground brought in? Reports and statistical dashboards now give a clear view of sales, bookings and customer habits, making it easier to track performance, manage resources and make decisions. For Accès Nature parks, this attendance data is also what helps adjust the offer to visitor habits. ## Switching systems without putting the season on hold Switching software while you're growing can be scary. ZEC Mars-Moulin, in Saguenay, was one of the first to make the move. It had to rework its packages and clean up a customer database full of duplicates. As its general manager puts it: "We knew it would shake things up a bit, but we wanted to blaze the trail for others." Once the transition is done, your team is independent. At Parc des Sommets, every change used to go through the previous platform's vendor. Today, the team makes its own changes, quickly. If you have questions, Endorphine's support team, based in Quebec City, usually picks up requests within two hours and handles emergencies 7 days a week. Your data is hosted on Microsoft Azure and stored in Canada. Still using one Excel file for camping and another for rentals? Book a demo with Anthony. We'll show you how to bring it all together on one platform. [Book a demo](https://endorphine.ca/en/#demo) ## They already manage their trails with Endorphine Accès Nature, with Parq. The program lets people book free day access to many of Quebec's regional parks, including Parc régional des Sept-Chutes. By April 2025, it had already helped 43,506 Quebecers enjoy the outdoors. Bookings, confirmations and reminders all go through Endorphine. Les Sentiers du Moulin, 20 minutes from Quebec City. Mountain biking, fatbiking, cross-country skiing. Ticket sales, memberships and customer service used to rely on manual processes. The organization now estimates its savings at more than $80,000 a year. "We're more efficient, more flexible," says Julien, its general manager. ZEC Mars-Moulin, a hunting, fishing and outdoor territory in Saguenay. A small team that modernized its operations without losing touch with the field, and a solution that now benefits the entire ZEC network. Your next season, with a single checkout Tell us how your park sells today, from the website to the front desk. In a demo, we'll show you the same day run through Endorphine. [Book a demo](https://endorphine.ca/en/#demo) ## Frequently asked questions **### Is Endorphine a good fit for a regional park or an outdoor recreation centre?** Yes. Endorphine brings together ticketing, season passes, camping and lodging bookings, equipment rental and statistical dashboards. The platform already serves more than 275 partner centres, including regional parks, outdoor recreation centres and several Quebec ZECs. **### Can we sell online and at the front desk with the same tool?** Yes. At Parc des Sommets, 100% of sales go through Endorphine: about 68% online and the rest at the front desk with Square Terminal. **### How do season passes work?** Visitors buy their pass online and receive a personalized digital card, with their photo if they wish. You manage all passes and member benefits in one place. **### Do tickets work without cell service?** Yes. Tickets and bookings can be added to Apple Wallet or Google Wallet and remain accessible even without signal, which is common in the woods. **### Can we limit the number of visitors per day?** Yes. That's what lets each Accès Nature park welcome an optimal number of visitors. You set the number of spots per day or per time slot. Bookings close when it's full. **### Which payment terminals are compatible?** At Parc des Sommets, front-desk transactions go through Square Terminal. Endorphine also supports Stripe and Nuvei. **### Where is the data hosted and who responds if there's a problem?** Your data is hosted here in Canada, on Microsoft Azure. For emergencies, the Quebec City team responds 7 days a week. Other requests are handled Monday to Friday, usually within two hours. ### Grow your business with Endorphine ## Industries - [Mountain Biking](https://endorphine.ca/en/industries/velo-de-montagne/) - [Cross-Country Skiing](https://endorphine.ca/en/industries/ski-de-fond/)